Built for modern healthcare teams
AI Voice Agents for Healthcare
Give patients a fast, natural way to schedule visits, get routine answers, and reach the right care team—without adding more pressure to your front desk.
Voice agent active
Seamless connections across leading healthcare platforms
EpicCernerAthenahealthDrChronoDentrixJane App
Healthcare Back Office
Patient Management
Appointment Support
Reviews
Better conversations for patients and care teams
Designed to make routine calls easier while keeping your staff in control of sensitive and complex conversations.
Less call waiting
"Routine appointment questions are handled immediately, so our front desk can give in-person patients their full attention."
Aarav Mehta
Clinic Operations Lead
Clearer handoffs
"The call summary gives our coordinators the context they need without asking patients to repeat the entire conversation."
Nina Thomas
Patient Experience Manager
24/7 coverage
"After-hours callers still receive a calm, consistent response, and urgent requests reach the right on-call workflow."
Daniel Brooks
Healthcare Network Director
Healthcare features
✓Explore call routing
✓Explore IVR navigation
✓Explore appointment support
Support every patient call with a clear next step
Keep the same proven healthcare workflows, presented in a simpler and more visual way for patients, front desks, and care coordinators.
Smart routing
Connected to Cardiology
Call Routing
Route every call to the right department
✓
Dynamic Routing To Different Departments
Automatically connect callers to the appropriate department based on their needs.
✓
Smart Routing To Assigned Contacts
Seamlessly route calls to a user's designated contact, such as their primary doctor, using dynamic variables instead of fixed department numbers.
✓
Warm Transfer To A Human Agent With Context
Ensure smooth handovers by transferring calls to human agents with full conversation history.
IVR navigation
Clinic information retrieved
Handle IVR
Navigate IVR systems and retrieve clinic information
✓
Press Digits To Navigate To Right Department
Seamlessly press digits and navigate to the correct department.
✓
Retrieve Information From Pharmacy/Clinic
Gather essential details directly from clinic or pharmacy systems.
Appointment support
Visit confirmed for Tuesday
Patient Management
Support patients with reliable appointment workflows
✓
Seamless Appointment Booking
Effortlessly schedule and manage patient appointments with automated call handling.
✓
Smart Notifications & Check-Ins
Keep patients informed with reminders and updates, while leveraging HIPAA compliant AI note taking to automatically log call details and update records securely.
✓
Prescreening & Surveys
Ensure smooth handovers by transferring calls to human agents with full conversation history.
Integrations
Your healthcare stack, connected
Link scheduling, patient management, and provider coordination tools while keeping every voice workflow secure and organized.
01Scheduling
Keep appointments in sync
Check availability, create bookings, and return clear confirmation details during the call.
02Patient systems
Share useful call outcomes
Send structured summaries and next steps into the tools your care team already checks.
03Custom workflows
Connect through APIs
Use supported integrations and webhooks to fit existing operational and routing processes.
Keragon
Jane App
Dentrix
OpenDental
Epic
Cerner
Athenahealth
DrChrono
NextGen
Kareo
eClinicalWorks
AdvancedMD
Practice Fusion
SimplePractice
TheraNest
⇄Find a partner →
Need help connecting your systems?
Work with a certified partner for setup, migration, and workflow design.
Pricing
Simple plans that scale with your calls
Start with usage-based pricing, then move to a tailored plan as your care team, call volume, and deployment needs grow.
Start small
No setup feePay as you go
$0.07–$0.12per minute
- ✓$0 to start and pay only for usage.
- ✓60 minutes of free access.
- ✓20 concurrent calls.
- ✓10 free Knowledge Bases.
For growing teams
Custom planEnterprise
Let's talk
Built around your volume and deployment.
- ✓White-glove setup for your use case.
- ✓Dedicated solutions and premium support.
- ✓Custom concurrency, pricing, and workflows.
- ✓Deployment guidance for larger care teams.
F.A.Q
Questions & answers
Practical answers for planning your healthcare voice agent.
Which healthcare calls can an AI voice agent handle?⌄
It can manage common requests such as appointment booking, office information, reminders, basic FAQs, call routing, and after-hours intake while escalating sensitive cases to your team.
Can patients schedule, reschedule, or cancel appointments by phone?⌄
Yes. The agent can check connected calendar availability, confirm patient preferences, update the booking, and send the outcome to the appropriate workflow.
What happens when a call is urgent or needs a staff member?⌄
You can define routing and escalation rules so urgent, complex, or sensitive conversations are transferred to the correct department with a concise call summary.
How can patient information be handled securely?⌄
Workflows can be configured to collect only necessary information, control access, and limit what appears in summaries. Your team should review each setup against its privacy and compliance requirements.
Will it work with our current EHR and phone tools?⌄
The voice agent can connect with supported EHR, scheduling, CRM, and telephony tools through available integrations or APIs. Compatibility depends on your existing system and workflow needs.
More questions? Visit our docs
Ready to get started?