Built for modern logistics teams
AI Voice Agents for Logistics
Coordinate delivery updates, dispatch conversations, and exception handling with voice agents built for fast-moving operations.
Delivery updatesDriver coordinationException routing
Voice agent active
Connect with the tools powering leading logistics teams
RoutePeakShipGridFleetOpsCargoLaneNorthDockDispatchlyParcelProTrekLoadwise
Driver Coordination
Exception Routing
Dispatch Support
Reviews
Better conversations for customers and teams
Built to move routine calls forward while keeping your people in control of nuanced conversations.
Fewer Repetitive ETA Calls
"Our dispatch team spends less time answering repetitive ETA calls and more time solving real exceptions."
Nadia Ford
Operations Director, RoutePeak
Sharper Dispatch Context
"Every call now leaves a clean trail for the next person, which matters a lot in a fast-moving shift."
Mateo Cruz
Regional Dispatch Lead, FleetOps
Operational impact
Actionable Shift Notes
Summaries, tasks, and alerts help logistics teams keep work moving across busy handoffs.
✓ Designed for daily operations
Logistics features✓Check Delivery Update Feature✓Check Dispatch Feature✓Check Operations Feature
Support every logistics call with a clear next step
Answer status calls, collect issue details, and notify the right people when deliveries need attention.
Status Calls
Driver Coordination
Status Calls
Answer delivery questions while operations keep moving
✓
Share status consistently
Handle ETA, pickup, and delivery questions with clear call flows and current context.
✓
Route exceptions quickly
Escalate delays, failed deliveries, and urgent customer issues to dispatch.
Dispatch
Exception Routing
Dispatch
Coordinate drivers and customers without manual note taking
✓
Collect location and issue details
Capture structured information that helps dispatch teams decide the next move.
✓
Notify the right person
Use routing rules to alert local teams, account owners, or operations managers.
Action
Dispatch Support
Action
Turn logistics calls into tasks and alerts
✓
Create summaries automatically
Send call outcomes into the tools your operations team already checks.
✓
Reduce retyping
Keep dispatchers focused on exceptions instead of rebuilding call notes from scratch.
Integrations
Your logistics stack, connected
Convert voice conversations into summaries, tasks, and alerts so dispatch teams can act without retyping notes.
01Workflow
Delivery updates
Connect call context, outcomes, and next steps to the tools your team already checks.
02Workflow
Driver coordination
Connect call context, outcomes, and next steps to the tools your team already checks.
03Workflow
Exception routing
Connect call context, outcomes, and next steps to the tools your team already checks.
ShipStation
Onfleet
Samsara
project44
Zendesk
HubSpot
Slack
Zapier
⇄Find a partner →
Need help connecting your systems?
Work with a certified partner for setup, migration, and workflow design.
Pricing
Simple plans that scale with your calls
Start with usage-based pricing, then move to a tailored plan as your call volume and deployment needs grow.
Start small
No setup feePay as you go
$0.07–$0.12per minute
- ✓$0 to start and pay only for usage.
- ✓60 minutes of free access.
- ✓20 concurrent calls.
- ✓10 free Knowledge Bases.
For growing teams
Custom planEnterprise
Let's talk
Built around your volume and deployment.
- ✓White-glove setup for your use case.
- ✓Dedicated solutions and premium support.
- ✓Custom concurrency, pricing, and workflows.
- ✓Deployment guidance for logistics teams.
F.A.Q
Questions & answers
Practical answers for planning your logistics voice agent.
Can AI phone agents answer delivery status calls?⌄
AI voice agents can handle repeatable logistics calls, collect structured context, answer approved questions, and transfer conversations that need human judgment.
Can calls be routed to dispatch teams?⌄
Routing rules can use the caller's request, availability, location, or account context to reach the right person. Human handoffs can include a concise conversation summary.
Can logistics exceptions trigger alerts?⌄
You can define priority signals and escalation paths so urgent or complex calls reach an available teammate with the relevant details already captured.
Can call summaries be sent into operations tools?⌄
AI voice agents can handle repeatable logistics calls, collect structured context, answer approved questions, and transfer conversations that need human judgment.
More questions? Visit our docs
Ready to get started?