Built for modern retail & consumer teams
AI Voice Agents for Retail & Consumer
Support shoppers with order questions, product guidance, returns, and campaign calls using responsive AI voice workflows.
Order supportProduct guidanceReturns triage
Voice agent active
Connect with the tools powering leading retail & consumer teams
MODACartwellLumaKindGoodsShophouseNOVA HomeBloomEverydayVerv
Product Guidance
Returns Triage
Campaign Calls
Reviews
Better conversations for customers and teams
Built to move routine calls forward while keeping your people in control of nuanced conversations.
Instant Order Support
"Routine order calls get answered immediately, and our support team has more room for complex customer care."
Avery Kim
Customer Experience Lead, MODA
Brand-Aligned Guidance
"We can hear what shoppers keep asking about, which gives our merchandising team practical feedback."
Lena Ortiz
Head of Ecommerce, KindGoods
Operational impact
Useful Demand Signals
Retail teams can spot repeated questions, fulfillment issues, and product feedback across phone conversations.
✓ Designed for daily operations
Retail & Consumer features✓Check Order Support Feature✓Check Product Guidance Feature✓Check Insights Feature
Support every retail & consumer call with a clear next step
Resolve repetitive questions quickly while preserving a polished, brand-aligned voice experience.
Support
Product Guidance
Support
Answer shopper questions without making them wait
✓
Resolve repetitive questions
Handle order status, return steps, store details, and product availability with a polished voice experience.
✓
Escalate high-touch issues
Move damaged orders, VIP customers, and complex requests to the right human team.
Guidance
Returns Triage
Guidance
Give product help that stays aligned with your brand
✓
Recommend next steps
Guide customers through sizing, availability, compatibility, or store pickup questions.
✓
Keep campaign scripts consistent
Use approved messaging for launches, promotions, and proactive customer calls.
Insights
Campaign Calls
Insights
Learn from customer demand across every call
✓
Spot recurring issues
Find patterns in product questions, fulfillment delays, returns, and customer sentiment.
✓
Close the support loop
Send useful call outcomes into customer support, commerce, and marketing workflows.
Integrations
Your retail & consumer stack, connected
Use conversation insights to spot recurring product questions, fulfillment issues, and support trends.
01Workflow
Order support
Connect call context, outcomes, and next steps to the tools your team already checks.
02Workflow
Product guidance
Connect call context, outcomes, and next steps to the tools your team already checks.
03Workflow
Returns triage
Connect call context, outcomes, and next steps to the tools your team already checks.
Shopify
Klaviyo
Gorgias
Zendesk
HubSpot
Salesforce
Intercom
Zapier
⇄Find a partner →
Need help connecting your systems?
Work with a certified partner for setup, migration, and workflow design.
Pricing
Simple plans that scale with your calls
Start with usage-based pricing, then move to a tailored plan as your call volume and deployment needs grow.
Start small
No setup feePay as you go
$0.07–$0.12per minute
- ✓$0 to start and pay only for usage.
- ✓60 minutes of free access.
- ✓20 concurrent calls.
- ✓10 free Knowledge Bases.
For growing teams
Custom planEnterprise
Let's talk
Built around your volume and deployment.
- ✓White-glove setup for your use case.
- ✓Dedicated solutions and premium support.
- ✓Custom concurrency, pricing, and workflows.
- ✓Deployment guidance for retail & consumer teams.
F.A.Q
Questions & answers
Practical answers for planning your retail & consumer voice agent.
Can AI phone agents answer retail order questions?⌄
AI voice agents can handle repeatable retail & consumer calls, collect structured context, answer approved questions, and transfer conversations that need human judgment.
Can callers get product guidance by phone?⌄
AI voice agents can handle repeatable retail & consumer calls, collect structured context, answer approved questions, and transfer conversations that need human judgment.
Can returns be triaged automatically?⌄
AI voice agents can handle repeatable retail & consumer calls, collect structured context, answer approved questions, and transfer conversations that need human judgment.
Can call insights show recurring shopper issues?⌄
AI voice agents can handle repeatable retail & consumer calls, collect structured context, answer approved questions, and transfer conversations that need human judgment.
More questions? Visit our docs
Ready to get started?