AI Voice Agents for Travel & Hospitality
Manage booking questions, guest requests, confirmations, and itinerary updates with multilingual voice support.
Connect with the tools powering leading travel & hospitality teams
Booking Support
Itinerary Updates
Multilingual Calls
Better conversations for customers and teams
Built to move routine calls forward while keeping your people in control of nuanced conversations.
"Guests get answers faster, and our desk team can stay present with the people standing in front of them."
Mina Shah
General Manager, HarborInn
"Multilingual call coverage helped us create a more consistent experience for international travelers."
Theo Martin
Guest Experience Director, Voyago
Calmer Escalations
Urgent room, itinerary, and service issues reach staff with the context needed to solve them quickly.
Support every travel & hospitality call with a clear next step
Handle common requests and booking questions quickly so teams can focus on in-person hospitality.
Guests
Booking Support
Guests
Serve common guest requests in the moment
Answer booking and stay questions
Handle confirmations, amenities, policies, and local information with a consistent guest voice.
Escalate service issues
Route urgent room, travel, or itinerary problems to the team that can solve them quickly.
Localization
Itinerary Updates
Localization
Support travelers across languages and time zones
Use localized scripts
Offer consistent instructions and routing for guests who prefer another language.
Cover busy desk hours
Handle overflow calls while front-desk and reservation teams focus on in-person hospitality.
Bookings
Multilingual Calls
Bookings
Confirm reservations, changes, and follow-ups by phone
Manage confirmations
Remind guests about bookings, collect missing details, and send call outcomes to staff.
Keep itineraries clear
Communicate schedule changes or next steps in a calm, consistent voice.
Your travel & hospitality stack, connected
Support travelers across languages with consistent scripts, routing, and follow-up workflows.
Guest requests
Connect call context, outcomes, and next steps to the tools your team already checks.
Booking support
Connect call context, outcomes, and next steps to the tools your team already checks.
Multilingual calls
Connect call context, outcomes, and next steps to the tools your team already checks.
Need help connecting your systems?
Work with a certified partner for setup, migration, and workflow design.
Simple plans that scale with your calls
Start with usage-based pricing, then move to a tailored plan as your call volume and deployment needs grow.
Pay as you go
- ✓$0 to start and pay only for usage.
- ✓60 minutes of free access.
- ✓20 concurrent calls.
- ✓10 free Knowledge Bases.
Enterprise
Built around your volume and deployment.
- ✓White-glove setup for your use case.
- ✓Dedicated solutions and premium support.
- ✓Custom concurrency, pricing, and workflows.
- ✓Deployment guidance for travel & hospitality teams.
Questions & answers
Practical answers for planning your travel & hospitality voice agent.
Can AI phone agents answer guest requests?⌄
AI voice agents can handle repeatable travel & hospitality calls, collect structured context, answer approved questions, and transfer conversations that need human judgment.
Can voice agents support multiple languages?⌄
Agents can be configured for multilingual conversations with consistent prompts, routing, and summaries, helping teams serve callers across regions and time zones.
Can booking confirmations be automated?⌄
The agent can check connected availability, collect the details needed for the request, confirm the next step during the call, and write the result back to the appropriate workflow.
Can urgent guest issues be escalated to staff?⌄
You can define priority signals and escalation paths so urgent or complex calls reach an available teammate with the relevant details already captured.
More questions? Visit our docs
Ready to get started?