SIP Trunking

Bring Your Own SIP Trunk for voice workflows

Connect an existing carrier route to a Vozon voice workflow through SIP.

Layer

SIP Trunking

Focus 01

Existing carrier

Focus 02

SIP routing

Focus 03

Call handoff

The role

What Bring Your Own SIP Trunk brings to a call

A bring-your-own trunk path lets teams retain their carrier arrangement while adding an AI agent. Routing and failover are part of the integration.

In the voice stack

SIP Trunking

SIP trunking connects an existing carrier to the voice application. It keeps telephony ownership with your carrier while the agent handles conversation and business actions.

Use cases

Where teams use Bring Your Own SIP Trunk

01

Connect an existing company number without changing carriers.

02

Send selected inbound traffic to an agent.

03

Transfer a call back to an existing phone team.

Implementation

From setup to a real call

01 / PLAN

Define the outcome

Choose the call scenario and decide which of Bring Your Own SIP Trunk's capabilities the agent needs.

02 / CONNECT

Configure the path

Map the trunk route and agent destination with your telephony team, then run inbound and transfer tests.

03 / VALIDATE

Test before launch

Confirm codec support, caller ID, concurrency, and failure routing with the carrier.

Frequently asked questions

Bring Your Own SIP Trunk questions

What does Bring Your Own SIP Trunk add to a Vozon workflow?+

A bring-your-own trunk path lets teams retain their carrier arrangement while adding an AI agent. Routing and failover are part of the integration.

How do I set up Bring Your Own SIP Trunk?+

Map the trunk route and agent destination with your telephony team, then run inbound and transfer tests.

What should I verify before launch?+

Confirm codec support, caller ID, concurrency, and failure routing with the carrier.

Build your workflow

Put Bring Your Own SIP Trunk to work in the right call flow.

Tell us what your agent needs to hear, say, read, or update. We'll help map the connection and test it with your call scenarios.

Plan this integration