01
Access and identity
Use workspace roles, controlled permissions, and protected credentials to limit who can configure agents, tools, and customer workflows.
Security control area
Vozon Trust Center
Security built into every voice workflow.
Review the security, privacy, reliability, and governance practices that help teams operate AI voice agents with greater control.
Security posture
Controls that follow the workflow
Security depends on the platform, your configuration, connected providers, and the way your team operates each agent.
Controlled access
Observable workflows
Human escalation
Security areas
A practical foundation for trusted conversations.
Review the controls around access, data, connected systems, operations, and responsible AI use.
02
Data protection
Apply appropriate controls to voice recordings, transcripts, knowledge sources, and connected-service data throughout the workflow.
Security control area
03
Platform reliability
Build production workflows with monitoring, tested fallbacks, human escalation paths, and clear handling for provider interruptions.
Security control area
04
Operational monitoring
Review platform activity, call outcomes, failures, and configuration changes so teams can investigate issues and improve controls.
Security control area
05
Third-party services
Evaluate the permissions and data practices of telephony, speech, AI, payment, and business tools connected to your workspace.
Security control area
06
Responsible voice AI
Use approved voices and knowledge, disclose automation when required, test sensitive paths, and keep people involved in higher-risk decisions.
Security control area
Shared responsibility
Security works best when every layer is reviewed.
Vozon supports the platform layer. Customers remain responsible for their users, agent instructions, contact permissions, integrations, and deployment choices.
Before production launch, review:
01Voice-agent permissions and connected tools
02Call recording, transcript, and retention settings
03Fallback, transfer, and human-review workflows
04Third-party integrations and provider access
Security questions
Review Vozon for your deployment.
Tell us about your workflow, data, integrations, and review requirements.