Build / Global speech

Speak Worldwide Keep Every Nuance

Localize voice experiences across languages while preserving clarity, emotion, and customer intent.

140+ languagesLocalized scriptsNatural pronunciation
A multilingual team talking together in a modern office

Connect multilingual speech to your existing tools

Language detection
Knowledge bases
CRM
Telephony
Translation workflows
Analytics

From source to locale

Localize the workflow, not only the sentence.

Choose priority markets, prepare approved terminology, test representative speech, and keep every locale aligned as the source experience changes.

  1. 01

    Choose markets

    Prioritize languages by customer demand, call type, and operational readiness.

  2. 02

    Localize the experience

    Adapt prompts, terminology, pronunciations, and regional conventions.

  3. 03

    Review with speakers

    Test natural calls with fluent reviewers and representative scenarios.

  4. 04

    Route and measure

    Launch language-aware paths and compare outcomes by market.

Inside a localized experience

Language, pronunciation, and local context move together.

Reliable multilingual speech preserves intent while adapting the words, voice delivery, and regional details customers expect in their market.

01

Language experience

Let customers use the language that feels natural

Recognize the caller's preferred language and continue with the right speech, knowledge, and workflow configuration.

02

Localized meaning

Protect names, policies, and business terminology

Review translated prompts and important domain terms so the localized conversation reflects the intended policy rather than a literal script conversion.

03

Shared operations

Manage every language from one workflow

Reuse business logic and escalation rules across markets while letting local teams review the language and customer experience.

Language routing

Global Language Experience

Bring localized speech to every customer touchpoint.

Plan your integration
Multilingual Speech exampleLanguage detected
  1. 1
    Customerक्या मैं अपनी डिलीवरी का समय बदल सकता हूँ?
  2. 2
    Multilingual Speechहाँ। मैं उपलब्ध समय देख रही हूँ—आप किस समय को प्राथमिकता देंगे?
  3. 3
    Connected actionHindi workflow selected

Language, pronunciation, and regional context travel together so every localized experience preserves the original intent.

Use cases

Where multilingual speech helps your team.

03

Multimarket campaigns

Run consistent outreach while adapting the message for each audience.

Faster localization

Multilingual Speech at a glance

The details your team can evaluate.

Global

language-ready workflows

Local

terms and pronunciation

One

shared operating model

Localization layer

One message, adapted for each listener.

Language, pronunciation, and regional context travel together so every localized experience preserves the original intent.

Language experience

Let customers use the language that feels natural

Recognize the caller's preferred language and continue with the right speech, knowledge, and workflow configuration.

Language core

Frequently asked questions

What global teams ask before rollout.

A practical overview of multilingual speech, setup, and how your team stays in control.

How should we choose which languages to launch first?

Start with the languages that represent meaningful call demand and where your team can review scripts, pronunciation, policies, and escalation coverage before going live.

Can one call switch between languages?

Language switching can be supported depending on the selected speech and agent setup. It should be tested with the actual language pair, voice, terminology, and call environment.

Is translating the original script enough?

Usually not. Strong localization also adapts tone, dates, numbers, names, policies, and culturally specific phrasing while keeping the underlying business rule consistent.

How are language-specific calls escalated?

Calls can route by detected or selected language to an appropriate queue or teammate, with the transcript and summary available for a more informed handoff.

Start building

Launch one customer workflow in the languages it needs.

Start with one multilingual speech workflow, connect the tools it needs, and expand from real results.

✓ 140+ languages✓ Localized scripts✓ Natural pronunciation