Scheduling

DigitalBot for voice workflows

Connect a DigitalBot clinic workspace so voice agents can check doctor availability and create appointments during calls.

Layer

Scheduling

Focus 01

Doctor availability

Focus 02

Appointment booking

Focus 03

Clinic workflows

The role

What DigitalBot brings to a call

DigitalBot connects a clinic's scheduling workspace to a selected Vozon agent. During the call, the agent can use approved appointment tools to check a doctor's availability and create a booking without exposing unrelated clinic operations.

In the voice stack

Scheduling

Scheduling tools let an agent offer real availability and record a confirmed appointment. Calendar rules, time zones, and conflict handling shape the caller experience.

Use cases

Where teams use DigitalBot

01

Check a doctor's available slots while speaking with a patient.

02

Create a confirmed appointment from details collected during the call.

03

Keep separate clinic or branch workflows attached to the correct Vozon agent.

Implementation

From setup to a real call

01 / PLAN

Define the outcome

Choose the call scenario and decide which of DigitalBot's capabilities the agent needs.

02 / CONNECT

Configure the path

Create a connection key in DigitalBot, choose the Vozon agent for that clinic workflow, connect the workspace, and then enable Connector tools for that agent.

03 / VALIDATE

Test before launch

Verify the workspace and branch, then test doctor availability and appointment creation. Each connection belongs to one Vozon agent, and connecting alone does not enable its tools.

Frequently asked questions

DigitalBot questions

What does DigitalBot add to a Vozon workflow?+

DigitalBot connects a clinic's scheduling workspace to a selected Vozon agent. During the call, the agent can use approved appointment tools to check a doctor's availability and create a booking without exposing unrelated clinic operations.

How do I set up DigitalBot?+

Create a connection key in DigitalBot, choose the Vozon agent for that clinic workflow, connect the workspace, and then enable Connector tools for that agent.

What should I verify before launch?+

Verify the workspace and branch, then test doctor availability and appointment creation. Each connection belongs to one Vozon agent, and connecting alone does not enable its tools.

Build your workflow

Put DigitalBot to work in the right call flow.

Connect the right clinic workspace to a Vozon agent, activate only the appointment tools it needs, and test the complete booking flow before launch.

Connect DigitalBot