Check a doctor's available slots while speaking with a patient.
DigitalBot for voice workflows
Connect a DigitalBot clinic workspace so voice agents can check doctor availability and create appointments during calls.
Layer
Scheduling
Focus 01
Doctor availability
Focus 02
Appointment booking
Focus 03
Clinic workflows
The role
What DigitalBot brings to a call
DigitalBot connects a clinic's scheduling workspace to a selected Vozon agent. During the call, the agent can use approved appointment tools to check a doctor's availability and create a booking without exposing unrelated clinic operations.
In the voice stack
Scheduling
Scheduling tools let an agent offer real availability and record a confirmed appointment. Calendar rules, time zones, and conflict handling shape the caller experience.
Use cases
Where teams use DigitalBot
Create a confirmed appointment from details collected during the call.
Keep separate clinic or branch workflows attached to the correct Vozon agent.
Implementation
From setup to a real call
Define the outcome
Choose the call scenario and decide which of DigitalBot's capabilities the agent needs.
Configure the path
Create a connection key in DigitalBot, choose the Vozon agent for that clinic workflow, connect the workspace, and then enable Connector tools for that agent.
Test before launch
Verify the workspace and branch, then test doctor availability and appointment creation. Each connection belongs to one Vozon agent, and connecting alone does not enable its tools.
Frequently asked questions
DigitalBot questions
What does DigitalBot add to a Vozon workflow?+
DigitalBot connects a clinic's scheduling workspace to a selected Vozon agent. During the call, the agent can use approved appointment tools to check a doctor's availability and create a booking without exposing unrelated clinic operations.
How do I set up DigitalBot?+
Create a connection key in DigitalBot, choose the Vozon agent for that clinic workflow, connect the workspace, and then enable Connector tools for that agent.
What should I verify before launch?+
Verify the workspace and branch, then test doctor availability and appointment creation. Each connection belongs to one Vozon agent, and connecting alone does not enable its tools.
More in Scheduling
Build your workflow
Put DigitalBot to work in the right call flow.
Connect the right clinic workspace to a Vozon agent, activate only the appointment tools it needs, and test the complete booking flow before launch.
Connect DigitalBot