Process a call-ended event in an internal system.
Build & Extend
Webhooks for voice workflows
Send signed call events to your application or automation service.
Layer
Build & Extend
Focus 01
Call events
Focus 02
Signed delivery
Focus 03
Retry handling
The role
What Webhooks brings to a call
Webhooks deliver call events to your own service. They are useful when you want to react to outcomes without giving the agent direct write access.
In the voice stack
Build & Extend
Developer connections let a voice agent use your own systems. Narrow credentials, predictable tool responses, and event delivery make custom actions safe to operate.
Use cases
Where teams use Webhooks
Store a transcript-ready notification.
Retry a failed event delivery safely.
Implementation
From setup to a real call
Define the outcome
Choose the call scenario and decide which of Webhooks's capabilities the agent needs.
Configure the path
Create a webhook endpoint, choose events, verify signatures, and test delivery in the developer workspace.
Test before launch
Deduplicate retries, respond promptly, and rotate an exposed signing secret.
Frequently asked questions
Webhooks questions
What does Webhooks add to a Vozon workflow?+
Webhooks deliver call events to your own service. They are useful when you want to react to outcomes without giving the agent direct write access.
How do I set up Webhooks?+
Create a webhook endpoint, choose events, verify signatures, and test delivery in the developer workspace.
What should I verify before launch?+
Deduplicate retries, respond promptly, and rotate an exposed signing secret.
More in Build & Extend
Build your workflow
Put Webhooks to work in the right call flow.
Tell us what your agent needs to hear, say, read, or update. We'll help map the connection and test it with your call scenarios.
Plan this integration