Conversational AI voice agents

Turn every call into a clear next step.

Conversational AI agents for support, sales, scheduling, and phone workflows — configured in your workspace and connected through approved tools.

Create scoped keys in Dashboard → Developers. Keep them server-side.

Voice agent support specialist ready to help a customer

Connect the tools your team already uses

Telephony
CRM
Calendars
Help desks
Knowledge bases
Webhooks

How it works

From an idea to a production-ready voice workflow.

Set the rules once, connect the right information and tools, then keep improving from real conversations.

01

Define your agent

Set its purpose, instructions, voice, language, and escalation rules.

02

Connect your knowledge

Add approved FAQs, documents, and the business systems it can use.

03

Deploy where calls happen

Assign a phone number, embed the widget, or connect through the API.

04

Review and improve

Use transcripts, outcomes, and call analytics to refine each workflow.

Key capabilities

Designed for conversations that need to get work done.

Responsive conversations

Stream speech as a reply is generated to keep conversations moving naturally.

Interruption handling

Let callers change direction, clarify a request, or speak over the agent naturally.

Voice and persona control

Choose the agent’s voice, tone, greeting, and communication style for each workflow.

Multilingual support

Configure language-aware experiences for the customers and markets you serve.

Connected actions

Use approved tools to check availability, update records, create tickets, and more.

Human handoff

Transfer the call with collected context when a teammate needs to take over.

API and integrations

Connect your application with scoped access.

Create API keys in the Developer dashboard, grant only the scopes a workflow requires, and authenticate server-side requests with a Bearer token.

Read the API documentation→
Example workflowLive call
  1. 1
    CallerI need to reschedule my appointment.
  2. 2
    AgentI can help with that. Let me check available times.
  3. 3
    Connected calendarAvailability found and appointment updated.

Connect approved tools with scoped API keys, webhooks, and server-side authentication.

Use cases

One agent platform for the calls your team handles most.

Customer support

Answer routine questions, look up requests, and route complex cases to the right team.

Plan this workflow →

Lead qualification

Capture intent, fit, and timing before connecting a qualified prospect with sales.

Plan this workflow →

IVR modernization

Replace rigid phone menus with a natural conversation that understands customer intent.

Plan this workflow →

Scheduling and booking

Book, confirm, reschedule, or cancel appointments against your available calendar.

Plan this workflow →

Built for live conversations

Performance details your team can evaluate.

>750ms

Average latency

Designed for responsive, live conversations

99.9%

Platform uptime

Reliable infrastructure for customer workflows

24/7

Call coverage

Always available for approved call types

22+ & 76

Indic & Global Languages

Language-ready voice experiences

Control and human handoff

Keep every call within your team's boundaries.

Review transcripts, outcomes, handoffs, and configured actions so teams can improve the workflow with evidence — not guesswork.

“

Start with a focused call type, define the handoff, and use real outcomes to decide what to automate next.

A controlled rollout approach

Voice agent deployment guidance

Frequently asked questions

What teams ask before they launch.

A practical overview of setup, integrations, and how your team stays in control.

Can a voice agent work with our existing systems?+

Yes. Connect approved calendars, CRM tools, help desks, knowledge sources, and custom workflows through the available integration and webhook options.

How are calls transferred to a teammate?+

Set transfer rules by caller intent, confidence, urgency, or a caller request. The receiving teammate can receive the conversation context and collected details.

Do we need engineering support to get started?+

You can configure the core conversation, knowledge, and routing in the workspace. Engineering support is useful when you need a custom integration or application-specific workflow.

How do we improve the agent after launch?+

Review transcripts, summaries, outcomes, and transfer patterns. Use those findings to refine the knowledge, instructions, actions, and escalation rules.

Start building

Build your workflow today.

Turn your most important phone workflows into intelligent voice experiences. Start with one use case, connect the tools you need, and scale when you’re ready.

✓ Start with one workflow✓ Connect your existing tools✓ Scale when ready